Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the “jamieflarity.com” website (the "Service") operated by Flarity Woodworks ("us", "we", or "our"). Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.
We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other web sites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service. We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
The Service and its original content, features and functionality are and will remain the exclusive property of Flarity Woodworks and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Flarity Woodworks.
Our Service may contain links to third party web sites or services that are not owned or controlled by Flarity Woodworks. Flarity Woodworks has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites. You acknowledge and agree that Flarity Woodworks shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.
We may terminate or suspend your access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
You agree to defend, indemnify and hold harmless Flarity Woodworks and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, or b) a breach of these Terms.
In no event shall Flarity Woodworks, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance. Flarity Woodworks its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.
These Terms shall be governed and construed in accordance with the laws of Alabama, United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
If you have any questions about these Terms, please contact us.
Custom Order Terms and Conditions is not independent of any policies within Flarity Woodworks General Terms & Conditions or Shipping & Returns. The Customer is referred to the “Custom Order Process” section on the Company’s website for an overview of the normal process. The Company may change this process from time to time or in respect of individual Contracts at its discretion. All Contracts between the Company and its Customers are subject to these Terms. In placing an Order with the Company the Customer accepts the application of these Terms to the Contract and the Terms will become binding on the Company and the Customer in respect of their Contract from the date of the Order. The Company’s Product Design and Work for each Customer is unique. The Company will not refund the Design Deposit or Product Deposit once paid, unless a request for such a refund is made prior to any Product Design or Work being undertaken in relation to the Order. These Terms take precedence over any oral or written statement, which is to the contrary, except that their application to the Contract may be amended in writing by a director of the Company. These Terms are the only terms which apply to the Contract. The Company may revise these Terms from time to time. If the Company revises these Terms, the Company will give all Customers at least one month’s written notice by email of any changes to the Terms before they take effect.
A Quotation is an offer from the Company to the Customer to carry out the Work described in the Quotation for the Contract price. Quotations and revised Quotations remain valid for 14 days from the date of issue. Each revision of a Quotation contains a fully detailed Quotation for the proposed works. Quotations are a complete description of the work quoted for and no item or feature will be included in the Unit(s) or in the Work more generally unless expressly stated in in the Quotation to be included. If a Customer wants to accept the offer for Works contained in a Quotation and enter into a Contract with the Company he must place his Order by paying the Company the full amount of the Product Deposit as stated in the Quotation. By paying the Product Deposit the Customer will be deemed to have accepted these Terms and the specification for the works in last revision of the Quotation, unless stated otherwise.
All Orders not exceeding $500 must be paid in full upon placing the Order. For Orders exceeding $500, 50% Product Deposit must be paid upon placing the order. The Product Deposit is non-refundable. Customers are therefore asked to carefully review and check the contents of the Quotation before placing the Order. 90% of the total Contract Price must be paid no later than the day before the first day of installation and prior to commencement of any works on site. The final 10% will be invoiced upon completion of the project. All additional charges incurred during the project (such as delay and clearing charges) must be paid within 7 days of being invoiced. Interim invoices to the value of work completed may be issued at any time. All such invoices must be paid within 7 days without deduction or set-off being made by the Customer for any reason. Any and all late payment of any invoices may be subject to interest from the date the payment is due at the daily rate of 4%. Late payment of interim invoices may cause delays in completion of the works.
All drawings, calculations, brochures and other design information produced by the Company shall remain the property of the Company and must not be copied without prior approval or the Company. Drawings, once approved, are for the Company’s use only and the Company will not be liable for the consequences of their use by any third party or for any third party’s reliance upon the accuracy of the drawings.
The Order, and Contract Price, is as detailed in the Quotation. Once the Order has been placed any Change Order to the Work described in the Quotation, may result in a change to the Contract Price, unless expressly agreed otherwise. By making Change Orders to the design the Customer agrees to be liable for these additional charges, which will be notified to the Customer and charged in an interim or final invoice. Once the Product Design and all other necessary details for manufacture are approved, the Company will give its best estimate for the week commencing date for the likely installation date for the Order. The actual day for commencement of the installation is not likely to be fixed until the week before, once the schedule for installation for that week has been finalized. The Company will make reasonable endeavors to keep to its estimated installation date but will not be liable for any loss or damage direct or indirect of any kind resulting from its failure to meet the estimated installation date. Failure to meet the agreed estimation installation date is not a breach of Contract by the Company. The Company reserves the right, at its complete discretion, to delay delivery of material to Site and delay installation where it considers that the site is not ready for such installation or the sums invoiced have not been paid in full. No storage charges will be charged for Units, whether ready for early installation or standard installation, until the end of the week which was given following approval of all technical information as the estimation date following payment of the Deposit. Thereafter storage charges may become payable if the Customer causes delay to the installation.
There must be a Power Supply (of 120 volts) at the Site, which is free for use by the Fitters who attend site to install the Units. The Site must be free of all unwanted items, clear and ready for installation prior to installation taking place. Clearing and preparation of the Site for installation is not included in the Quotation. In particular, removal and disposal of existing Units is not included in the price quoted for installation unless expressly included in the Quotation. Should the Site not be clear as at the pre-agreed date and time for installation a charge of $200 + Tax per square yard will be applied for Heirloom Custom Woodworking fitters to clear the area. The Fitters installing the Units have absolute discretion to refuse to undertake clearance of the Site. Removal services, if provided, will not include making good remaining surfaces, unless expressly included in the Quotation for works. Heirloom Custom Woodworking will not be responsible for any repairs or works needed once removal is complete. Delays to the Fitter’s work on site caused by the customer or by any third party, such as other tradesmen working at the same location, will be charged at $30 per man per hour. This includes delay as a result of the location not being clear and ready for the installation. Installation may cause minor damage to walls, floors, ceilings, objects and surrounding surfaces close to the location at the installation. Fitters will take reasonable steps to protect the location from damage but this cannot be guaranteed. Customers may need to undertake minor redecoration and re-plastering at their own expense following installation and are advised to take measures to avoid such damage, for example by ensuring that wardrobes are installed prior to walls being painted in any renovation works and protecting wood flooring. Our fitters will take reasonable precautions in their work installing Units, however, any electrical cables, pipework etc located in the area where the fitters are working must be clearly indicated to the fitters prior to them starting work on the installation. The Company will not accept responsibility for any damage caused to electrical cables, pipework etc by fitters in carrying out the installation, as a result, for example) of drilling or hammering through or otherwise rupturing such cables and pipework. We recommend that clients mark areas of wall which have such cables and pipework behind them. The Company will not be liable for making good any damage caused by third parties during or after installation of the Units. The Company’s Fitters will make reasonable attempts to keep the Site tidy but the Customer should expect that there will necessarily be dust, tools and materials on Site during the installation. Following installation, the Company’s Fitters will clean the Site and will remove the majority of the dust and rubbish. However, if the Customer requires the Site to be cleaned to a professional level then this can also be arranged, using an external Contractor, at an additional cost which will be added to the final invoice.
Paint colors mixed to match a sample or example provided by the Customer will be matched as close as possible to that sample or example but color matching is not guaranteed. Wood grain & color supplied in order to match a sample or example provided by the Customer will be matched as close as possible but exact matching is not guaranteed.
If the Customer fails to make any payment as and when it falls due the Company shall be entitled to suspend performance of its obligations under the Contract. Following suspension, the Customer shall also be liable for the interest on the outstanding invoice(s), which must be paid in full before the Company will resume performance of its obligations under the Contract.
All materials and finished Units and other Work product remains the property of the Company until full payment, including payment of all additional charges incurred, has been made. Once full payment is made title shall pass to the Customer. Once delivered to the Site it is the responsibility of the Customer to insure the Units (and component parts of the Units) and to take care of them until the Units are installed, full payment is made and title has passed.
The total liability of the Company to the Customer shall not exceed the value invoiced for them for the Works. The Company shall not be liable for loss of profits, loss of revenues, loss of amenity or any other type of special or indirect or consequential loss suffered by the Customer as a result of any act or omission by the Company. Nothing in these terms and conditions shall exclude or purport to exclude the Customer’s statutory rights. If the Customer is two or more persons then the Customer’s liability under the Contract shall be joint and several. Any failure or delay by the Company to enforce these Terms shall not be and should not be understood as a waiver of the Company’s rights to enforce such Terms. No third parties shall accrue any benefit or entitlement to enforce the Contract between the Company and the Customer by virtue of the Contracts (Rights of Third Parties) Act 1999. To the extent permitted by law the Company shall not be liable for any error or misrepresentation arising from printing or clerical errors in Quotations, invoices or other documentation or any other errors made in good faith.
The Company is not liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms that is caused by an event outside our reasonable control. If an event outside of our control takes place that affects the performance of our obligations under these Terms we will contact you as soon as reasonably possible to notify you and the Company’s obligations under these Terms will be suspended and the time for performance of our obligations will be extended for the duration of the event outside our control.
This page is meant to be a quick overview of the custom order process. My goal for laying out this process is to reduce confusion, making it overall a more enjoyable experience for you, the client. For a more formal reading please visit the Custom Order Terms & Conditions. This overview does not supersede any Terms & Conditions.
Happy customers make me happy. I take great care to ensure that every piece of furniture that I sell meets the highest standards of quality and craftsmanship. I stand behind the quality of everything I sell and your satisfaction with my products is of the utmost importance to me. Because of the nature of wood products to change over time due to light exposure, moisture, heat, or other factors, I cannot warrant against changes that may occur naturally over time. I will make every effort to ensure that you are happy with your purchase.
I look forward to handcrafting your household’s next family heirloom.
All Sales are final. However, if an issue arises the following policy should address all problems.
Customers who wish to cancel a non-custom order prior to shipping will receive store-credit.
Customers who wish to return a product purchased directly from Flarity Woodworks should follow these steps:
Products cannot be returned if:
All shipping charges are paid for by the customer. Shipping charges will not be refunded, in any manner, on returned goods.
Fixed shipping rates are determined by USPS Flat Rate Boxes. Shipping package size is automatically calculated at checkout by aggregate product volume.
If chosen, Pick-up must be scheduled within 1 week of purchase.
Unless other arrangements are made, failing to collect products will:
Due to being a product of nature, merchandise may behave unpredictably from any of the following reasons: changes in relative humidity, changes in temperature, changes in product moisture content, customer care and the passage time. Because of this, we can unfortunately offer NO warranties at this time.
As a result of these products being made of a natural material and by hand, there may be some variances in color, depth, grain pattern, shape, etc. Therefore, they may not be ‘exact’ to the photo examples
As a result of the external forces mentioned above products may experience changes after being delivered, not limited to:
All products are inspected and guaranteed to be of quality craftsmanship free of defects when shipped.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless otherwise noted in this policy. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Flarity Woodworks collects personal data when you visit this website, including:
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When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:
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We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Square, our email marketing provider, so they can send these emails on our behalf.
This website collects personal data to power our site analytics, including:
This information may also include details about your use of this website, including:
We share this information with Plausible, our website analytics provider, to learn about site traffic and activity.